Frequently Asked Questions

Here are some common queries we receive

Can I customise my card?

Yes. The recipients name goes on the card’s envelope and a personal message goes inside the card.

How long does it take for my card to arrive?

Your card will be delivered to you via WhatsApp within 15 minutes of us receiving your order.

How will you send me my card?

We will deliver your card to you via WhatsApp.

Can I use emojis in my card?

At the moment we do not support the use of emojis in cards. If you have used an emoji it will just appear as a space when your card is produced. We feel that the text inside the card feels more sincere without emojis.

How do I save the card to my phone from WhatsApp?

We recommend saving each card to your phone before sending it on. You can then upload it to the message stream with the recipient as an attachment. Otherwise it comes up with the ‘Forwarded’ label.

Some phones automatically save all media in WhatsApp to their phone’s photo library so it’s worth checking there first. 

If your phone has not automatically saved your card to your photos then in your message stream with 2050cards press the play button to play the card. Once the card is playing tap the screen and some menu options will appear around the edge of the video (on an iPhone its the icon in the bottom left of the screen). 

Select ‘Save’ or ‘Save Video’ and save the card to your phone’s photo library. 

Then start a new message to the recipient and click the plus + button. You can then select the card from your photo library and send it to the recipient. 

If you have any questions, send us a WhatsApp and we’ll explain further. 

How do I send my card via WhatsApp?

Once you have received your card via WhatsApp we recommend saving it to your phone. This way the card will not have the ‘forwarded’ label attached to it.

Start a new message to the recipient and click the plus + button. You can then select the card from your photo library and send it to the recipient. 

If you have any questions, send us a WhatsApp and we’ll explain further. 

Can I send my card to multiple people?

Yes you can send a card to as many people as you like. In most situations we would encourage you to create a new card for each person so that it feels more personal. But the choice is yours.

Can I send cards to any country?

Yes, you can send your card to anyone with WhatsApp.

Which payment methods are accepted?

We take credit and debit card payments, as well as PayPal.