2050cards Return Policy
We want you to love your 2050cards purchase! If something isn’t quite right, here’s how we handle returns:
💌 Return Eligibility
– You can request a return within 30 days of purchase.
– We accept return requests for change of mind, technical issues, or incorrect items.
– Refunds are only applicable if the personlised card is not as ordered.
🚚 How to Request a Return
- Email us at [email protected] with your order number and reason for return.
2. We’ll respond within 2 business days with next steps.
3. Once approved, we’ll process your refund within 5 business days.
🔁 Exchanges
If you received the wrong digital card or experienced a technical issue, we’ll resend the correct one free of charge.
💳 Refunds
– Refunds are issued to your original payment method.
– You’ll receive a confirmation once your refund is processed.
– Depending on your bank, it may take 3–10 days to appear in your account.
🚫 Non-Returnable Items
– Personalized or custom cards cannot be returned unless there is a technical fault or error on our part.
– Gift cards are non-refundable.
📦 Delivery & Shipping
2050cards are 100% digital—no shipping costs, no waiting. Your cards are delivered instantly via WhatsApp.
If you have any questions, feel free to reach out to us at [email protected].